Cause Remedy
• The distance between the start and stop levels is sufficient.
• The non-return valve(s) work(s) properly.
• The length of the discharge pipe between the pump and the first non-
return valve is sufficiently short.
The self-holding function of the
contactor malfunctions.
Check:
• The contactor connections.
• The voltage in the control circuit in relation to the rated voltages on the
coil.
• The functioning of the stop-level regulator.
• Whether the voltage drop in the line at the starting surge causes the
contactor's self-holding malfunction.
If the problem persists, refer to the Flygt Service Guide on the web or contact the local
Xylem service shop. Always state the serial number of your pump when you contact Xylem,
see Product Description (page 12).
The pump runs but the motor protection trips
WARNING:
Always disconnect and lock out power before servicing to prevent unexpected startup.
Failure to do so could result in death or serious injury.
WARNING:
Electrical hazard. A permanent magnet motor produces voltage when the shaft is rotating.
The conductors must be insulated.
NOTICE:
Do NOT override the motor protection repeatedly if it has tripped. Doing so may result in
equipment damage.
Cause Remedy
The motor protection is set too low. Set the motor protection according to the data plate and if applicable the
cable chart.
The impeller is difficult to rotate by
hand.
• Clean the impeller.
•
Clean out the sump.
• Check that the impeller is properly trimmed.
The drive unit is not receiving full
voltage on all three phases.
• Check the fuses. Replace fuses that have tripped.
• If the fuses are intact, notify a certified electrician.
The phase currents vary, or they are
too high.
Contact the local Xylem service shop.
Troubleshooting
64 Flygt 3153 Installation, Operation, and Maintenance Manual
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