18
Parameterization via app
The device can be parameterized via an app to
boiling water.
Download the app on the App Store or on Google
Play.
App Store Google Play
Troubleshooting
Fault Possible Cause Solution
Water leakage at the tap
connection
Connecting pipe of cold/hot water
loose.
Tighten with an open-jaw spanner.
Connecting pipe of cold/hot water
union seal faulty or damaged.
Replace the seal.
Water leakage at the
connection to the drain
Too little insertion depth or the pipe
has not been cut straight.
Check the insertion depth of the
hose and the cutting edge.
Angled installation of the safety
valve.
Check that the safety valve is
installed horizontally and there is no
gap to the drain hose.
Water leakage at the
connections of the device
Connecting pipe of cold/hot/
conditioned water loose.
Tighten with an open-jaw spanner.
Connecting pipe of cold/hot/
conditioned water union seal faulty
or damaged.
Replace the seal.
Water leakage at a hose Brittle or broken hose. Replace the leaking hose.
Water leakage in the
device
Leakage in the device. Unplug the device and contact
customer service.
The safety valve leaks Expansion during water heating. No failure, normal functioning.
Continuous dropping due to dirt. Manually operate the knob on the
expansion relief valve to eliminate
dirt particles.
Replace the safety valve.
Hissing noises from the
unit
tighten.
with decent force until it cannot be
tightened any further.
sealing surface might be damaged.
The internal pressure reducer is
faulty or damaged.
Contact customer service.
EN
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