compliance with federal and local jurisdictional regu-
lations. Components including, but not limited to,
tires, cab/sleeper side extenders, chassis fairings,
bumper, hood, vehicle speed limiters, and idle reduc-
tion timers are specifically designed and manufac-
tured to exacting standards for regulatory fuel effi-
ciency and greenhouse gas emissions compliance. It
is important that these components are always re-
placed with components that meet or exceed the per-
formance of the originally installed components.
Customer Assistance Center
Having trouble finding service? Call the Customer
Assistance Center at 1-800-385-4357 or 1-800-FTL-
HELP. Call night or day, weekdays or weekends, for
dealer referral, vehicle information, breakdown coor-
dination, or Fleetpack assistance. Our people are
knowledgeable, professional, and committed to fol-
lowing through to help you keep your truck moving.
Reporting Safety Defects
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in
addition to notifying Daimler Trucks North America
LLC.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or Daimler Trucks North America
LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
www.safercar.gov;or
write to: Administrator, NHTSA, 1200 New Jersey
Avenue, SE, Washington, DC 20590. You can also
obtain other information about motor vehicle safety
from
www.safercar.gov.
Canadian customers who wish to report a safety-
related defect to Transport Canada, Defect Investi-
gations and Recalls, may telephone the toll-free
hotline 1-800-333-0510, or contact Transport
Canada by mail at: Transport Canada, ASFAD,
Place de Ville Tower C, 330 Sparks Street, Ot-
tawa, Ontario, Canada K1A 0N5.
For additional road safety information, please visit
the Road Safety website at:
www.tc.gc.ca/
roadsafety
.
© 2011-2015 Daimler Trucks North America LLC. All rights reserved. Daimler Trucks North America LLC is a Daimler
company.
No part of this publication, in whole or part, may be translated, reproduced, stored in a retrieval system, or transmitted
in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written per-
mission of Daimler Trucks North America LLC. For additional information, please contact Daimler Trucks North
America LLC, Service Systems and Documentation, P.O. Box 3849, Portland OR 97208–3849 U.S.A. or refer to
www.Daimler-TrucksNorthAmerica.com and www.FreightlinerTrucks.com.
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