1. Check whether the EtherCAT bus servo and slaves are powered on.
2. Check whether the network cable installed securely.
3. Check whether the slave device is supported. If not, contact customer service If yes, change
the slave device and scan again.
4. If still failed, contact customer service
4.2.4 Bus network alarm
Common Bus Network Alarms and Solutions
Bus network alarm, the network
cable is not connected
0x9811002D
The slave device is not powered
on or the network port is
connected incorrectly
Check the power supply of
the slave device and the
wiring of the network port
Communication between
CypCutPro and BMC228A
timed out
If it is automatically
released, it can be ignored; if
it occurs during processing,
record the operation steps
and give feedback to our
customer service.
Bus network alarm, network
mismatch
0x9811001E
The network cable between the
EtherCAT network port of the
computer and the slave is loose
or the power supply of the slave
is disconnected
1. Check the wiring of the
EtherCAT network port
2. Sort out the wiring and
check for interference
3. Check the power supply of
the slave
Bus network alarm frame lost
0x98110025
EtherCAT network
communication data frame loss
1. Check the wiring of the
EtherCAT network port
2. Sort out the wiring and
check for interference
3. Check the power supply of
the slave
Bus network alarm, the slave is
not in OP state
The Nth slave is abnormal, the
network cable between the N-1
slave and the Nth slave is loose
or interfered
1. Check the wiring of the
EtherCAT network port
2. Sort out the wiring and
check for interference
3. Check the power supply of
the slave
Bus network alarm, network
timeout
0x98110010
EtherCAT network
communication data frames are
lost continuously
1. Check the wiring of the
EtherCAT network port
2. Sort out the wiring and
check for interference
3. Check the power supply of
the slave
Table 2-1 Master card bus alarm and solution
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