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Fritz! 4020 Box - Feedback on Fritz!Box; Assistance from the Support Team

Fritz! 4020 Box
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FRITZ!Box 4020 122
Feedback on FRITZ!Box
24.3 Feedback on FRITZ!Box
In various places in the user interface, the FRITZ!Box offers
you the opportunity to send concrete feedback to AVM. Your
feedback helps us to continually improve the FRITZ!Box.
When you submit feedback, only the technical data and no
personal data are transmitted to AVM. These data are used
for the exclusive purpose of product improvement. A corre-
sponding message appears in the Event Log, stating that the
feedback was sent to AVM.
Automatically Sending Error Reports to AVM
In the case of serious errors, this service generates a report
on the problem that occurred and automatically sends this er-
ror report to AVM. The error report helps improve the stability
of FRITZ!OS.
The feature for automatically sending error reports is located
on the “Contents / AVM Services” page of the FRITZ!Box user
interface.
Evaluating the Wireless LAN Connection
On the “WLAN / Radio Network / Known Wireless LAN Devices
/ Feedback” page you can evaluate your satisfaction with the
wireless LAN connection between the FRITZ!Box and the wire-
less device. This information helps AVM optimize the wireless
LAN properties of the FRITZ!Box.
24.4 Assistance from the Support Team
If you have problems with your FRITZ!Box, proceed as follows:
1. If you have questions about starting operation of your
FRITZ!Box, please consult the following chapters:
Before You Connect the FRITZ!Box from page 13
Connecting the FRITZ!Box from page 16
Connecting a Computer with a Network Cable from
page 18
Connecting Devices with the FRITZ!Box over Wireless
LAN from page 20

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