12 Troubleshooting
116
Troubleshooting
12
When no notification is received
The possible causes, check points and remedies when no notification is received on
the computer which instructed a print job are as follows.
When printing problems are not notified
When the completion of the job is not notified
Cause Check point Remedy
The user is not listed on the print
server notification recipients.
Use PCONSOLE from a
computer to confirm if the user
who transmitted the job, or any
groups which the user is a
member of is listed under [Print
Server Information] [Printer] >
[Printer xxx Environment
Settings] > [Notification].
Add the user or a group where
the user is a member of to
[Notification].
Cause Check point Remedy
The [Notify] option is not
specified when the computer
transmitted the print data.
Confirm if the [Notify] option is
specified when transmitting the
print data.
Specify the [Notify] option when
transmitting the print data.
Netware command [CASTOFF]
has been issued on the
computer.
- Issue the NetWare command
[CASTON] on the computer.
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