14 Problem Solving
414
Problem Solving
14
Part of the image
is missing on the
copy.
The paper is damp. If the paper is damp, the copy image may
be partially missing or unclear. Replace the
paper with new one.
Refer to "Loading Paper" (P.43).
Folded or wrinkled paper is
included in the tray.
Remove the unsuitable paper or replace all
of the paper with new one.
Refer to "Loading Paper" (P.43).
The document is pasted or
folded.
The pasted or folded section may not be
laying flat on the document glass. Place a
stack of white sheets on top of the
document to flatten the document against
the document glass.
The copy has a
stripe pattern.
The document enlargement
ratio is too large.
Vertical stripes may be printed on the
copies depending on the ratio. Adjust the
ratio to eliminate the stripes.
Refer to "3 Copy" > "Copy" > "Reduce/Enlarge
(Making Enlarged/Reduced Copies)" in the
User Guide.
The copy is
misaligned or
skewed.
The document is not loaded
correctly.
Load the document correctly.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The document guides on
the document feeder are not
set in the correct positions.
Load the document correctly, and align the
document guides to the document.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The paper tray is not
inserted correctly.
Firmly push in the tray until it stops to set it
properly.
Refer to "Loading Paper" (P.43).
The paper guides in Tray 5
are not set in the correct
positions.
Load the document correctly, and align the
document guides to the document edges.
Refer to "Loading Paper in Tray 5" (P.46).
Symptom Cause Remedy
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