Paper Jams
529
Problem Solving
14
Paper Jams in Tray 3 (When Tandem Tray Module is Installed)
The following describes how to clear paper jams occurring in Tray 3 when the Tandem 
Tray Module is installed.
1 Pull out Tray 3.
Important • If you pull out a paper tray without 
checking the paper jam location, the 
jammed paper may be torn and the 
pieces may remain inside the machine. 
This may cause machine malfunctions; 
therefore, always check where the paper 
jam occurred first.
2 Remove the jammed paper.
Note • If the paper is torn, make sure no piece of 
paper remains inside the machine.
3 Push the tray in gently until it stops.
Paper Jams in Tray 4 (When Tandem Tray Module is Installed)
The following describes how to clear paper jams occurring in Tray 4 when the Tandem 
Tray Module is installed.
1 Pull out Tray 4.
Important • If you pull out a paper tray without 
checking the paper jam location, the 
jammed paper may be torn and the 
pieces may remain inside the machine. 
This may cause machine malfunctions; 
therefore, always check where the paper 
jam occurred first.
2 Remove the jammed paper.
Note • If the paper is torn, make sure no piece of 
paper remains inside the machine.