14 Problem Solving
430
Problem Solving
14
When using NetWare
The possible causes, check points, and remedies for problems when using NetWare 
are as follows:
When you cannot print
Cause Check point Remedy
Network equipment, such as 
hubs, does not support 
automatic frame type 
detection.
Confirm whether the data 
link indicator of the network 
equipment port to which the 
machine is connected is lit. 
Confirm whether the frame 
types used by the file servers 
on the network are 
standardized.
Specify the frame type set on 
the connected file server as 
the frame type for the 
machine.
A problem occurred on the 
network between the 
computer and the machine.
Use NWADMIN on the 
computer to confirm whether 
the machine object can be 
browsed.*
Replace the faulty network 
cable connected between 
the computer and the 
machine.
Job sender (user or group 
name) is not specified in 
[User] for the print queue.
Use NWADMIN from a 
computer to confirm whether 
the print queue object's 
[User] information lists the 
job sender (user or group 
name).*
Re-send the print data to the 
print queue for which the job 
sender (user or group name) 
is registered as the [User].
Use NWADMIN from a 
computer to register job 
sender (user or group name) 
to [User] of [Print Queue].*
Job transmission to the print 
queue is prohibited.
Use PCONSOLE to confirm 
whether [User can register to 
the queue] is set to [Yes] 
under [Current Queue 
Status] of [Print Queue].
Use PCONSOLE to set the 
item to [Yes].
Use NWADMIN on the 
computer to confirm whether 
the operator flag is being 
confirmed with [Recognition] 
of the print queue.*
Use NWADMIN on a 
computer to confirm whether 
each item of the operator 
flag is being confirmed with 
[Recognition] of the print 
queue.*
Job sender (user or group 
name) is not specified in the 
user setting for the print 
server.
Use NWADMIN from a 
computer to confirm that the 
print server's [User] 
information lists the job 
sender (user or group 
name).*
Re-send the print data to the 
print queue whose [User] of 
[Print Server Information] 
includes the job sender (user 
or group name).
Use NWADMIN from a 
computer to register job 
sender (user or group name) 
to [User] information of the 
print server.*
*: For more information on configuration and operations, refer to NetWare Online Documentation.