14 Problem Solving
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Problem Solving
14
3 If paper is jammed in the paper feed section, 
open the inner cover and gently remove the 
paper.
4 Push the tray in gently until it stops.
Paper Jams in Tray 5
The following describes how to clear paper jams occurring in Tray 5.
1 Check the back of Tray 5 (around the paper 
feed entrance) and remove the jammed 
paper.
Important • When two or more sheets of paper are 
loaded, remove all of the sheets from the 
tray.
Note • If the paper is torn, make sure no piece of 
paper remains inside the machine.
2 When two or more sheets of paper were 
loaded, jog the paper you removed making sure that all four corners are neatly 
aligned.
3 Insert the paper into the tray with the printing 
side facing down until its edge lightly touches 
against the paper feed entrance. 
Paper Jams in Tray 6 (HCF B1)
This section describes how to clear paper jams occurring in Tray 6 (HCF B1).
The following shows the reference sections for each locations:
Paper Jams in Tray 6 Exit .........................................................................................................531
Paper Jams in Tray 6 Top Cover...............................................................................................531
Paper Jams in Tray 6.................................................................................................................532
Note • Remedy differs depending on where the paper jam occurs. Follow the instructions displayed 
and remove the jammed paper.