Error Code
475
Problem Solving
14
026-401
[Cause] The image may be misaligned during processing the print job.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. When the misalignment is large, contact our Customer Support
Center.
026-700
[Cause] By Address Book operation, the machine received an unsupported protocol from the
LDAP server.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
026-701
[Cause] The number of queries submitted to the Address Book exceeded the machine's
processing capability.
[Remedy] Wait for a while and execute the operation again. If the only one query is being
submitted to the Address Book, the machine's software may be defective. Contact our
Customer Support Center.
026-702
[Cause] The number of accesses from the LDAP server to the machine by Address Book
operation exceeded the machine's processing capability.
[Remedy] Wait for a while and execute the operation again. If the error still is not resolved, contact
our Customer Support Center.
026-703
[Cause] Authentication is canceled when adding documents during faxing or scanning.
[Remedy] Authenticate when adding documents.
026-704
[Cause] An error occurred during processing DocuWorks documents.
[Remedy] Print using the print driver (PCL, etc.) from DocuWorks Viewer.
026-705
[Cause] Unable to process for DocuWorks documents because of insufficient memory space.
[Remedy] Change the [Image Quality] setting from [High Resolution] to [High Quality], or from
[High Quality] to [Standard]. Or, add memory. If the error still is not resolved, increase
memory. If the problem persists even after adding memory to the maximum capacity,
print using the print driver (PCL, etc.) from DocuWorks Viewer.
026-706
[Cause] Attempted to print a DocuWorks document of which printing is prohibited.
[Remedy] Release the print prohibited settings using DocuWorks Viewer, and then execute the
operation again.
026-707
[Cause] When processing password-protected DocuWorks documents, the password entered
does not match that of the DocuWorks document.
[Remedy] Set the correct password on ContentsBridge.
026-708
[Cause] Exceeded the maximum limit for the scan data size that can be stored for one job with
Store & Send Link.
[Remedy] Take one of the following measures:
1)Reduce the resolution (scan quality) of the scan parameters and execute the
operation again.
2)Reduce the image with magnification of the scan parameters (such as A3 > A4) and
then execute the operation again.
3)If [Store & Send Link - Maximum File Size] is set to a small value, increase the value.
026-709
[Cause] The capacity of the hard disk that can be used to store scan data with Store & Send Link
is insufficient.
[Remedy] Wait around one day, and when capacity becomes available as a result of the
automatic deletion of files, execute the operation again.
Error Code Cause and Remedy
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