Troubleshooting 159
Understanding Printer Messages
The printer LCD panel displays messages describing the current state of the printer and indicates possible printer
problems you must resolve. This section describes error codes included in the messages, their meanings, and how
to clear the messages.
IMPORTANT:
• When an error code is displayed, the print data remaining on the printer and the information accumulated in the memory of the
printer are not secured.
Error-Code What You Can Do
009-950 Replace the specified toner cartridge.
See also:
• "Replacing Toner Cartridges" on page 169
009-951
009-952
009-953
010-397 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji Xerox local
representative office or an authorized dealer.
See also:
• "Online Services" on page 183
016-501
016-502
016-719 Press the button to cancel the current job. Retry when the printer does not process any job.
016-720 Press the button to cancel the current print job.
See also:
• "Canceling a Print Job" on page 87
016-744
016-745
016-749 Press the button to cancel the current job. Retry when the printer does not process any job.
016-753 PDL emulation error has occurred. Press the button to clear the message and cancel the
current print job.
016-755
016-920 Press the button. Execute the operation again according to the operation procedure.
016-921
016-982 The printer memory is full and cannot continue processing the current print job. Press the
button to clear the message and cancel the current print job.
018-338 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji Xerox local
representative office or an authorized dealer.
See also:
• "Online Services" on page 183
024-340 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji Xerox local
representative office or an authorized dealer.
See also:
• "Online Services" on page 183
024-360
024-371 Turn off the printer, and then on. Or, unplug the Ethernet cable or USB cable, and then plug it again.
If this does not solve the problem, contact the Fuji Xerox local representative office or an authorized
dealer.
See also:
• "Online Services" on page 183
024-946 Press the button to clear the message. Check for any misfed paper in the standard 150 sheet
tray, and set the tray to the printer.
024-958 Load the correct paper.
See also:
• "Loading Print Media in the Standard 150 Sheet Tray" on page 79
024-963
041-340 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji Xerox local
representative office or an authorized dealer.
See also:
• "Online Services" on page 183
042-358
042-372
061-370
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