Troubleshooting and other information
61
A
4 Change the compatibility setting to Basic(for VoIP).
You may be able to send and receive faxes by lowering the connection speed.
a Press Menu, 2, 0, 1.
b Press a or b to choose Basic(for VoIP).
c Press OK.
d Press Stop/Exit.
If the problem is still not resolved after trying all of the above, turn the machine off, and then turn
it on.
If you still cannot send or receive faxes after trying all of the above, check the FAQ on the Fuji
Xerox website (http://www.fujixeroxprinters.com/
).
Troubleshooting for other problems
Question Answer
Cannot receive a fax. If you have a dedicated fax line and want your Fuji Xerox machine to automatically
answer all incoming faxes, you should choose Fax Auto.
Can I set the machine not to print
the Transmission Verification
report?
This product will print a Transmission Verification report. Even if the Transmission
Verification report is set to Off, a report is printed when there is a communication
error.
If the Journal Period is set to Off, Fax Journal are not printed.
Can I cancel the fax job? Press Stop/Exit to cancel the fax, or press Menu 2, 7 to cancel the remaining
jobs.
Poor sending quality. Try changing your resolution to Fine or S.Fine, or clean the scanner.
Sent faxes are blank. Make sure you are loading the document correctly. The document should be face
down when using the ADF or the scanner glass. See Loading documents
on page 33.
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction
fluid on the glass strip. See Clean the inside of the machine. on page 63.
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