Fuji Xerox DocuPrint M465 AP Administrator's Guide

14 Problem Solving
370
Problem Solving
14
Printed toner
smudges when
rubbed with your
finger.
Toner is not fused.
The paper is soiled
with toner.
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.43).
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.43).
The entire paper
area is printed
black.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Refer to "Replacing Drum Cartridges (for Customers
Having a Spot Maintenance Contract)" (P.58).
High-voltage power supply
may have malfunctioned.
Contact our Customer Support Center.
Nothing is printed. Two or more sheets of paper
are being fed simultaneously
(double-feed).
Fan the paper well and load it again.
If the problem persists, clean the feed rollers
of the paper tray.
Refer to "Loading Paper" (P.43) and"Cleaning the Paper
Tray Rollers" (P.63).
No toner remains in the toner
cartridge.
Replace the toner cartridge with a new one.
Refer to "Replacing Toner Cartridges" (P.55).
Power supply or high-voltage
power supply may have
malfunctioned.
Contact our Customer Support Center.
White areas or
white stripes
appear.
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.43).
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.43).
Symptom Cause Remedy

Fuji Xerox DocuPrint M465 AP Specifications

General

Brand	Fuji Xerox
Model	DocuPrint M465 AP
Category	All in One Printer
Language	English