212 Troubleshooting
Clearing Paper Jams From the Duplexer
IMPORTANT:
• Ensure nothing touches or scratches the surface (black-colored film) of the transfer unit. Scratches, dirt, or oil from your hands
on the film of the transfer unit may reduce print quality.
• Protect the drum of the drum cartridge against bright light. If the rear door remains open for more than 3 minutes, print quality
may deteriorate.
NOTE:
• To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
1 Pull the rear door handle to open the rear door.
2 Remove the jammed paper from the duplexer.
3 Close the rear door.
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