8 Contents
Random Spots/Blurred Images ......................................................................229
The Entire Output Is Blank .............................................................................230
Streaks Appear on the Output........................................................................231
Vertical Blanks ...............................................................................................232
Mottle .............................................................................................................233
Ghosting.........................................................................................................233
Light-Induced Fatigue ....................................................................................234
Fog .................................................................................................................234
Bead-Carry-Out (BCO)...................................................................................235
Jagged Characters.........................................................................................235
Banding ..........................................................................................................236
Auger Mark.....................................................................................................236
Wrinkled/Stained Paper .................................................................................237
Damage on the Leading Edge of Paper.........................................................238
The Top and Side Margins Are Incorrect .......................................................238
Protrudent/Bumpy Paper................................................................................239
Images Are Skewed .......................................................................................239
Noise ...................................................................................................... 240
Digital Certificate Problem ...................................................................... 241
Problems With Installed Optional Accessories ....................................... 242
Other Problems ...................................................................................... 243
Understanding Printer Messages ........................................................... 244
Contacting Service ................................................................................. 246
Getting Help............................................................................................ 247
LCD Panel Messages ....................................................................................247
SimpleMonitor Alerts ......................................................................................247
Obtaining the Product Information .................................................................247
Non-Genuine Mode ................................................................................ 248
8 Maintenance............................................................................249
Cleaning the Printer................................................................................ 250
Cleaning Inside the Printer.............................................................................250
Replacing Consumables......................................................................... 253
Replacing the Toner Cartridge .......................................................................254
Replacing the Drum Cartridge........................................................................257
Replacing the Fusing Unit, Transfer Unit, Retard Roll,
Feed Roll and Nudger Roll ....................................................................261
Ordering Supplies................................................................................... 272
Consumables .................................................................................................272
When to Order Supplies.................................................................................272
Recycling Supplies.........................................................................................272
Storing Print Media ................................................................................. 273
Storing Consumables ............................................................................. 274
Managing the Printer .............................................................................. 275
Checking or Managing the Printer with CentreWare Internet Services ..........275
Checking Printer Status with SimpleMonitor (Windows Only)........................275
Conserving Supplies............................................................................... 276