Q & A
54
Q1 Strength at right and left is unbalanced. Stimulation
is felt not aligned at right and left.
A Positions of knead balls may
be displaced at right and left
because the knead balls are
arranged to tap alternately
for more comfortable
massaging.
This is the reason why the
strength is felt to be different at right and left. This
is normal and there is no problem.
Q2 Is there any method to intensify the massage much
more?
A Try the followings.
• Recline the back rest.
• Remove the back pad.
• Sit deeply and push the body closely on the
back rest.
• Adjust the intensity of massage.
Q3 Remote Controller stand is unstable.
A Retighten the fixing screws.
When the Remote Controller holder has come off
partially from the position, loosen the fixing
screws and fit it properly in position and then
tighten the fixing screws.
Check also the mounting screws of the stand. If
they are loose, retighten them with the attached
Phillips wrench.
Q4 Legs do not fit in the foot rest.
A Adjust the back rest and the foot rest angles.
Shorter person … Erect the back rest and raise the
foot rest.
Taller person … Recline the back rest and bring
down the foot rest.
Q5 Is it allowed using the chair for a person who is
visiting the hospital regularly?
A Consult the doctor before use.
Massage is an act that promotes the blood
circulation by relieving stiffness in the muscles by
applying pressures as called the “contact pressure
stimulation”.
It could cause adverse effects depending on the kinds
of illness. Make sure to consult a doctor before use.
Q6 How much is the electricity charge per month?
A It is about ¥36/month (including tax) when the
massage is applied for 30 minutes everyday (15
min × 2 times).
It is about ¥44/month (including tax) when the
heater is used for one hour every day.
(According to our research. As of August 2005 in
Japan.)
Q7 Is it allowed to place a hot carpet under the chair?
A It is prohibited because there is risk of fire.
If the heater element of hot carpet is damaged, it
could cause fire.
Q8 Foot rest does not return automatically to the
standby position.
A • When the foot rest is raised higher than 50°, it
does not move to the standby position even if the
[START/RESET] button is pressed.
Q9 Cannot persons shorter than 150 cm or higher than
185 cm use the chair?
A Yes. They can use.
Since the shoulder position may not be aligned
snugly even after the fine adjustment of shoulder
position, however, it is recommended to take care
of the following points.
• Shorter person … Erect the back rest and raise
the foot rest.
• Taller person … Recline the back rest and
bring down the foot rest.
Q10 Arms cannot reach the arm massage position.
A Raise the back rest and adjust the arm position.
Q11 Skin of shoulders and arms turn red after
massaging these sections.
A Some traces of massaging may persist after the use
on the shoulders or arms. This is natural result of
treatment and fades out with progress of time. Any
clothe exposing the shoulder should be avoided
when applying the massage.
Q12 Shoulder position does not fit properly after the
body shape detection.
A After the body shape detection, the knead balls
move to the specified shoulder position. If it does
not fit, try the fine adjustment of shoulder position.
Q13 Can the chair be used while the shoulder units
and/or arm units are removed?
A No, you cannot.
Since the air suction and exhaust ports are exposed,
it could result in trouble from contamination of
internal mechanisms with dust or dirt.
Q14 It occurs a bang sometimes during the foot stretch.
A It could occur occasionally but it is not a trouble.
The ottoman and the motor driven actuator are
separated due to structural reasons. When the
actuator retracts in the state that the legs are held
with the leg air bags, the ottoman could be
separated momentarily.
Q15 Can the air massage be turned off completely
during the AUTO COURSE?
A No, you cannot.
The air massage of which movement can be
adjusted during the AUTO COURSE are limited to
PULSE, COMBO FOOT REST, FOOT STRETCH
and FOOT AIR only.
Displacement
of knead
balls
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