When trouble is suspected
55
WA
Never attempt to
disassemble, repair or
modify the product.
It could cause injury by
ignition or abnormal
movement.
You may hear the following noises or detect some
feeling as described below during operation. However,
these are not errors but inherent to the product so that
the service life or others will not be affected.
• Clatters produced by the knead balls moving up or down.
• Noise of gears or motor during massaging movement.
• Sound of rustling between the knead balls and the cloth
(particularly during the knead movement).
• Rattling noise during the tapping or wavelet movement
(particularly during movement from the shoulder to the back).
• Speed of massaging movement may vary during the knead
tapping or wavelet depending on the force of reaction against
the knead balls.
• Difference of noises after changing the speed adjustment.
• Beat from motor at application of load.
• Noise released when the knead balls are moved front and rear
automatically to adjust to the person during the AUTO
COURSE.
• Operating noise of compressor or exhaust air noise during the
air massage.
• Noise generated when the air bag is inflated.
• Screaking noise during the shoulder massage.
• Scraping noise produced by the back rest or seat during
reclining movement.
• Unbalanced height of right and left knead balls.
(This is a natural result of alternate tapping mechanism and
not an error.)
Phenomenon Inspection Point Remedy Reference Page
Is the power cord plug inserted
properly?
Insert the plug in the receptacle
securely.
9, 11
Failure to start
Check if the power switch at the
back of arm rest is turned on.
Turn on the power switch.
9, 11
Check the back rest for
interference with the wall or other
obstruction.
Move the chair to avoid obstruction.
Turn off and back on again the
power switch located at the back of
arm rest.
8, 9, 11
Interrupted
movement
(Remote
Controller is
disabled.)
Check for any excessive load.
(Excessive load on the knead
balls activates the safety
mechanism to stop all functions.)
Separate your body from the back
rest. Turn off and back on again the
power switch located at the back of
arm rest. Press the movement switch
and repeat it from the start.
9, 11
Check the power cord plug for
disconnection.
Insert the plug in the receptacle
securely.
11, 12, 13
Unable to recline
Check the back rest for
interference with the wall or other
obstruction.
Move the chair to clear from
obstruction.
8, 12, 13
Request: When a message “ERROR OCCURRED Turn off, turn on, then restart” has
been displayed on the Remote Controller LCD, turn off the power and then
back on again.
* When the above is ineffective, turn off the power switch on the main unit,
disconnect the power cord plug from the receptacle and consult your dealer.
WARNING