Fujitsu Eternus DX500 S3 - Update Communication Environment Information

Chapter 1 System Management
1.13 Remote Support Management (REMCS)
ETERNUS Web GUI User’s Guide (Settings)
Copyright 2015 FUJITSU LIMITED P2X0-1270-13ENZ0
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● Information filled by Field Engineers
• Installation Date
• Field Engineer E-Mail Address
• Customer Code
3 Click the [Set] button.
 A confirmation screen appears.
4 Click the [OK] button.
 The customer information is updated.
5 Click the [Done] button to return to the screen when starting this function in Step 1.
End of procedure
1.13.4 Update Communication Environment Information
This function updates the customer information that is registered for the REMCS center.
For details on the parameters for this function, refer to "A.1.12.3 Update Communication Environment
Information" (page 768).
If the [Set] button is clicked under the following conditions, an error screen appears. Check the
parameter settings.
• The required items are not specified
• Wrong values are entered
• If the settings in "1.13.2 Setup Remote Support" (page 193) has not been completed in advance, this
function cannot be used.
• Use the IPv4 addresses for the IP addresses of the proxy server, the SMTP server, the POP server, and the
HTTP server. IPv6 addresses cannot be used.
The Remote Support setting information file (customer information file) created by using REMCS
Environment Setup Assist Tool (REMCS ESAT) can be imported to the ETERNUS DX, to simplify the input
operation required to be set for each storage system.