Fujitsu ETERNUS DX S5 Series User Manual

Fujitsu ETERNUS DX S5 Series

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FUJITSU Storage

ETERNUS DX S5 series

Hybrid Storage Systems

Operation Guide (Basic)

Operation management/maintenance

P3AG-3992-02ENZ0

Table of Contents

Other manuals for Fujitsu ETERNUS DX S5 Series

Design Guide335 pages

Configuration Guide259 pages

Questions and Answers:

S
Sarah WoodAug 1, 2025
Why is my Fujitsu ETERNUS DX S5 ETERNUS DX not connecting via network service?
- O
  owenssarahAug 1, 2025
  If your Fujitsu Storage ETERNUS DX cannot be connected via a network service, consider the following: * Ensure the ETERNUS DX is powered on. * Verify the LAN cable is properly connected. * Check for any failed network devices, such as a LAN switch or router. * Confirm that the network service environment settings are valid. * Ensure the IP address is correct. * Verify the settings for the ETERNUS DX LAN ports (firewall) are valid.
L
Lisa WatsonAug 5, 2025
What to do if my Fujitsu ETERNUS DX S5 ETERNUS DX refuses to turn on?
- G
  Gregory MckinneyAug 5, 2025
  If your Fujitsu Storage ETERNUS DX refuses to turn on, please check the following: * Ensure the power cord is connected properly. * Verify the PSU switch of the power supply unit is turned to the ON position. * Confirm the main line switch of the power distribution unit is not turned OFF. * Check for any power failures. * Ensure the mini SAS HD cable between enclosures is connected.
J
James BentleyAug 9, 2025
Why is I/O access slow on my Fujitsu Storage?
- A
  Amy MorganAug 9, 2025
  If you are experiencing slow I/O access on your Fujitsu Storage, consider the following checks: 1. Ensure the ambient temperature is within operating environment conditions. 2. Check the battery status using ETERNUS Web GUI. 3. Use ETERNUS Web GUI to check for abnormalities in each component on the [Storage] screen of [Component]. 4. Check the path status. 5. If using ETERNUS Multipath Driver, start ETERNUS Multipath Manager. 6. Check the loading of the ETERNUS DX. 7. Check the transfer rate of the FC port. 8. Check the number of command queues in the server. 9. Check the message log of the OS on the connected server. 10. Check the status of the RAID group. 11. Check the cache parameter settings of the volumes.
M
Michael BrooksAug 13, 2025
What to do if FAULT LED Is On on Fujitsu ETERNUS DX S5 Storage?
- C
  Christine JohnsonAug 14, 2025
  If the FAULT LED is illuminated on your Fujitsu Storage, try the following: * Check the general status and system messages in the ETERNUS Web GUI. * Verify that the mini SAS HD cable between enclosures is properly connected on both sides. * Check the connection of the mini SAS HD cable between enclosures. * Ensure that the l (IN) and n (OUT) sides of the mini SAS HD cable between enclosures are connected correctly.
T
Thomas GrayAug 18, 2025
What to do if server does not recognize volumes on Fujitsu ETERNUS DX S5 Storage?
- J
  James WilliamsAug 18, 2025
  If the server does not recognize the volumes on your Fujitsu Storage, you should: * Check the status of the ETERNUS DX and other devices, including network devices, connecting the server and the ETERNUS DX. * Check for errors in the path using a path management tool like ETERNUS Multipath Manager.
C
Charles MeyerAug 22, 2025
How to reconnect mini SAS HD cable on Fujitsu Storage?
- C
  Colton VillarrealAug 22, 2025
  When a mini SAS HD cable between enclosures is not connected: * Press the controller enclosure's Power switch for four seconds or more to turn off the ETERNUS DX. * Connect the mini SAS HD cable between enclosures while the drive enclosure is on. * Press the controller enclosure's Power switch to turn on the ETERNUS DX.
S
Shannon HillAug 27, 2025
What to do if mini SAS HD cable is incorrectly connected on Fujitsu ETERNUS DX S5 Storage?
- J
  Joshua LittleAug 27, 2025
  When the l (IN) and n (OUT) sides of the mini SAS HD cable between enclosures are incorrectly connected or the cable is connected in the wrong order: * Press the controller enclosure's Power switch for four seconds or more to turn off the ETERNUS DX, and turn off the AC power. * Reconnect the mini SAS HD cable between enclosures. * Make sure that AC power is being supplied, then turn the ETERNUS DX on.

Fujitsu ETERNUS DX S5 Series Specifications

General

Category	Storage
Series	ETERNUS DX S5 Series
RAID Levels Supported	RAID 0, 1, 5, 6, 10
Power Supply	Redundant power supplies
Drive Types Supported	SAS, SSD
Host Interfaces	Fibre Channel, iSCSI, SAS
Data Reduction Features	Deduplication, Compression
Management Software	ETERNUS SF
Dimensions (W x D x H)	Varies by model
Weight	Varies by model
Operating Humidity	20% to 80% (non-condensing)

Summary

Preface

About This Manual

Provides information about the manual's scope, intended audience, and related documents.

Setting Procedures in This Manual

Explains how setup parameters and status displays are detailed within the manual.

1. Basic Operation

How to Open/Close Rack Doors

Instructions for opening and closing the front and rear rack doors of the system.

Powering On and Off

Detailed procedures for turning the ETERNUS DX system on and off.

Using the FUNCTION Button/Setting Change Switches

Explains how to use the FUNCTION button and setting change switches for system control.

2. Storage System Monitoring

Checking LED Status

Describes how to check the status of the ETERNUS DX using its LEDs.

Displaying Status via ETERNUS Web GUI

Methods for viewing system status, RAID groups, and TPPs using the Web GUI.

Displaying Status via ETERNUS CLI

Methods for viewing system status using the ETERNUS Command Line Interface.

Audit Log

Information on setting up and viewing audit logs for recorded operations.

3. Process Time (Estimated)

Volume Formatting Time

Estimated time required for volume formatting based on RAID level.

Rebuild/Copyback Process Time

Estimated time for rebuild and copyback processes based on RAID level.

4. Component Expansion/Function Enhancement

License Registration

Procedure for registering the Veeam Storage Integration license.

Installing Additional Drives

Instructions for installing additional drives while the system is running.

Installing Additional Drive Enclosures

Procedures for installing additional drive enclosures without affecting operations.

Installing Long Wave SFP+ Modules (16Gbit/s)

Procedure for replacing short wave SFP+ modules with long wave modules.

Adding Servers

Steps for connecting new servers, including RAID and LUN group configuration.

5. Maintenance

Periodic Backup

Recommendation to regularly back up important data to prevent loss.

Maintenance Service

Information regarding maintenance service procedures and engineer requirements.

Replacing Batteries

Details on replacing expendable batteries and their replacement cycle.

6. Troubleshooting

Check List

A list of checks for common operational issues and status indicators.

When the ETERNUS DX Is Turned Off

Troubleshooting steps for when the ETERNUS DX is unexpectedly turned off.

When the ETERNUS DX Refuses to Turn On

Troubleshooting steps for when the ETERNUS DX fails to power on.

When the READY LED Is Not On

Troubleshooting steps when the READY LED does not illuminate after power on.

When the FAULT LED Is On

Troubleshooting steps when the FAULT LED indicates an error status.

When the FAULT LED Blinks

Troubleshooting steps when the FAULT LED blinks, indicating preventive maintenance.

When the DRIVE FAULT LED Is On

Troubleshooting steps for issues indicated by the DRIVE FAULT LED.

When the ETERNUS DX Cannot Be Connected via a Network Service

Troubleshooting network connectivity issues for the ETERNUS DX.

When I/O Access Is Slow

Troubleshooting steps to resolve slow input/output access performance.

When the Server Does Not Recognize the Volumes

Troubleshooting steps when the server cannot detect storage volumes.

When a Server HBA Fails and Needs to Be Replaced

Procedure overview for replacing server Host Bus Adapters (HBAs).

Required Information for Inquiries

Information to prepare before contacting a maintenance engineer for support.

A. Component Names

Frontend Enclosures

Details on frontend enclosure components, operation panel, and related parts.

Controller Enclosure

Information on controller enclosure components, operation panel, and various interfaces.

Drive Enclosure

Details on drive enclosure types, operation panel, and internal modules.

Power Distribution Unit

Information on 1U and 2U power distribution units, including switches and outlets.

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