Chapter 1 System Management
1.13 Remote Support Management (REMCS)
ETERNUS Web GUI User’s Guide (Settings)
Copyright 2015 FUJITSU LIMITED P2X0-1270-13ENZ0
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● Result notification information
● Time Information
3 Click the [Set] button.
A confirmation screen appears.
4 Click the [OK] button.
Changing of the communication environment information starts.
5 Click the [Done] button to return to the screen when starting this function in Step 1.
Refer to Step 2 in "1.13.2 Setup Remote Support" (page 193) for setting items.
Refer to Step 2 in "1.13.2 Setup Remote Support" (page 193) for setting items.
If an error screen appears under the following conditions, check the parameter settings.
• The required items are not specified
• Wrong values are entered
• When "MNT" is specified for the "LAN Port used for Remote Support" and when the IP Address of the
Proxy server/SMTP server/POP server is the same as the broadcast address of the MNT port
• When "RMT" is specified for the "LAN Port used for Remote Support" and the IP Address of the Proxy
server/SMTP server/POP server is the same as the broadcast address of the RMT port
• The IP address of the Proxy server/SMTP server/POP server is the same as the local host address
After completing the setting, the REMCS center sends the setting confirmation result to the
"Administrator E-Mail Address" or the "Connection check operator E-Mail Address". Make sure to
confirm the setting results.
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