Appendix
Chapter 6 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
39
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Operational
Settings
Scanner
Overview
Troubleshooting
This section describes the resolutions for troubles that may
occur while using the scanner. Please check the following
items before you request a repair. If the problem persists,
check each item in "6.2 Before You Contact the Scanner
Service Provider" (page 52), and then contact your FUJITSU
scanner dealer or an authorized FUJITSU scanner service
provider.
The following are some examples of troubles that you may
experience.
6.1 Troubleshooting
Symptoms
"Scanner cannot be powered ON." (page 40)
"The power LED goes off." (page 41)
"Scanning does not start." (page 42)
"Scanning takes a long time." (page 43)
"Image quality is poor when scanning pictures/photos in black & white."
(page 44)
"Quality of scanned text or lines is unsatisfactory." (page 45)
"Images are distorted or not clear." (page 46)
"Vertical streaks appear on the scanned image." (page 47)
"The power LED flashes after power-on." (page 48)
"A shadow appears at the top or the bottom of the scanned image."
(page 49)
"Images scanned in black & white (or in grayscale or color) are dark."
(page 50)
"Automatic page size detection fails." (page 51)
Symptoms
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