Appendix
Chapter 6 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
42
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Operational
Settings
Scanner
Overview
Troubleshooting
Scanning does not start.
Did you unlock the transport lock switch?
No
Turn off the scanner, and unlock the transport lock switch.
For details about how to turn off the scanner, refer to "1.3 Turning the Power ON/
OFF" (page 15).
For details, refer to "Installing the Scanner" in Getting Started.
Yes
Is the USB cable connected properly?
No
Connect the USB cable properly.
For details, refer to "Connecting the Cables" in Getting Started.
Yes
Is the connector on the USB cable broken or damaged?
Yes
Use a new cable and make sure that it is connected properly.
No
Does scanning start after turning the scanner off then back
on?
Yes
The scanner is operating correctly.
No
If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
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