84
www.gateway.com
Telephone numbers
Gateway offers a wide range of customer service, Customer Care, and information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through your telephone to get answers to your
questions:
Service description How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems.
800-846-2118
(US and Canada)
Resource Service description How to reach
Gateway’s
fee-based
software tutorial
service
Get tutorial assistance for software
issues billed by the minute.
800-229-1103 (charged to
your credit card)
900-555-4695 (charged to
your telephone bill)
Gateway
Customer Care
Talk to a Gateway Customer Care
representative about a non-tutorial
technical support question.
(See “Before calling Gateway
Customer Care” on page 83 before
calling.)
TDD Customer Care (for hearing
impaired) is available:
Weekdays 8:00 a.m. - 10:00 p.m.
Pacific Time
Weekends 8:00 a.m. - 7:00 p.m.
Pacific Time
Gateway Customer Care
telephone numbers vary
by country or region. See
the label on the front of
your computer.
800-846-1778 (US)
605-232-2191
(all other countries)
Sales,
accounting, and
warranty
Get information about available
systems, pricing, orders, billing
statements, warranty service, or other
non-technical issues.
800-846-2000 (US)
888-387-7752 (Canada)
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