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1
General information
Comprehension and compliance with the following instructions is mandatory to ensure the
functionality and safety of the
product. If the following instructions especially about but not limited for
general safety, transport,
storage, mounting, operating conditions, start-up, maintenance, repair,
cleaning and disposal / recycling are not observed, the product may not operate safely and may cause
a hazard to the life and
risks for users and third parties.
Deviations from the following requirements may therefore lead both to the loss of the statutory material
defect liability rights and to the liability of the buyer for the product that has become unsafe due to the
deviation from the specifications.
1.1
Contents of the operating instructions
These operating instructions help you to work safely on and with the elevator machines GEM series
GLSxx.
They contain safety instructions that must be complied with as well as information that is
required for
failure-free operation of the elevator machine.
The operating instructions must be stored in the vicinity of the elevator machine. It must be ensured
that all persons who have to perform activities on the elevator machine can consult the operating
instructions at any time.
Keep the operating instructions for continued use. They must be passed-on to all successive owners,
users and final customers.
1.2
For whom are intended
The operating instructions address persons entrusted with planning, installation, commissioning and
maintenance and servicing and who have the corresponding qualifications and skills for their job.
1.3
Exclusion of liability
GEM General Elevator Machines S.r.l. is not liable for any damage due to misuse, incorrect use,
improper use or as a
consequence of unauthorized repairs or modifications.
1.4
Warranty
Unless otherwise agreed upon in the sales contract, this warranty is governed by the following
clauses:
1.4.1 - the warranty on our products is valid for a period of THREE years from the date shown on
the shipping papers. During the warranty period, GEM will replace without charge any
component that has been recognized as defective;
1.4.2 – a component can be declared defective only if the relevant defects have been recognized
by GEM;
1.4.3 – components that are to be repaired or replaced under warranty must be sent with all shipping
and duty fees pre-paid;
1.4.4 – requests for service calls must be made by the customer in writing. The customer must pay
for labour, room and board, and travel costs;
1.4.5 – this warranty will automatically become null and void should any of the following
circumstances occur:
1.4.5.1 - the component for which warranty service has been requested has tampered with;
1.4.5.2 - the machine has been used in any application which was not previously authorized by
or agreed upon with GEM in writing;
1.4.5.3 - the machine has been used in a way that does not conform to the specifications for which
it has been built, as indicated in the technical manual and in this Operation and
Maintenance Manual;
1.4.5.4 – the identification plates are missing or it is impossible to identify the machine;
1.4.6 – the following components, which are subjects to normal wear or natural degradation, are
not included in this warranty: brake pads, roller bearings, electrical windings, magnets;
1.4.7 – this warranty does not include compensation for shipping fees or down time;
1.4.8 - warranty claim procedure:
1.4.8.1 – all warranty claims must be communicated to GEM, e-mail in advance, followed by
official letter or fax duly stamped and signed, within 8 days from the day that the relevant
problem occurs;
1.4.8.2 – GEM will confirm in writing (with e-mail in advance) the eventual acceptance of proposed
repairs to be executed by the customer and covered by the warranty, or the company
will send its own technical personnel;
1.4.8.3 – any defective material raplaced by the customer must remain at our disposal for 30 days
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