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Gilson ASPEC - Repair and Return Policies; Before Calling Us; Warranty Repair; Non-Warranty Repair

Gilson ASPEC
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36
USER’S GUIDE | ASPEC™ POSITIVE PRESSURE MANIFOLD
REPAIR AND RETURN POLICIES
Repair and Return Policies
Refer to the following information and then contact your local
Gilson representative. Specific contact information can be found at
www.gilson.com.
Before Calling Us
Your local Gilson representative will be able to serve you more efficiently if
you have the following information:
Serial number and model number of the instrument, located on the rear of
the base.
List of concise symptoms
List of operating procedures and conditions you were using when the
problem arose
Warranty Repair
Units covered under warranty will be repaired and returned to you at no
charge. If you have any questions about applicability, contact your local
Gilson representative.
Non-Warranty Repair
For out-of-warranty repairs, contact your local Gilson representative who will
discuss service options with you and can assist in making arrangements to
return the equipment, if necessary.

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