SECTION VIID CANDI MODULE
2005 Tech 2 User’s Guide VII - 71
CANdi Warranty and Repair
Warranty period:
Two years
No extended warranty available at this time
Warranty card:
Send in registration card to Vetronix (or other supplier depending upon country location) as soon as you receive
the CANdi connector.
This card provides phone numbers to call.
European dealers have the option to mail warranty registration cards to Getronics in Germany:
Getronics Service GmbH/Frankfort
Philipp-Reis Strasse 15
D-63128 Dietzenbach
Germany
For technical assistance, contact GM Techline Customer Centers for the following locations:
North America 1-800-828-6860 Asia Pacific 045-562-4483
Latin America 1-248-265-0840 Australia 613-9544-6222
Europe 41-41-766-2940
Send defective modules to the nearest repair facility (refer to page VI-18 for specific addresses):
U.S.A. Repairs: Vetronix Corporation
Canada Repairs: Custone Electromotive Inc.
Europe Repairs: Getronics Service
Warranty repair procedure:
All Vetronix repair facilities offer the Express Exchange program for their CANdi modules.
When instructed by Customer Support (after troubleshooting guide has been followed) to ship defective units to a
Vetronix repair facility (e.g. Custone Electromotive or Getronics), the CANdi unit will be repaired or replaced with
a new one within 48 hours and shipped back to the dealer.
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