Goodwe ETC Series User Manual

20
07 Others
7 .1 Error Messages
ERROR
MESSAGE
EXPLANATION REASON SOLUTIONS
Utility Phase
Failure
The sequence of
on-grid wire is
wrong
Inverter detects
that phase angle
of L2 and L3 are
reversed
Reverse connection order of L2 and L3 cable.
Utility Loss Public grid power
is not available
(Power lost or on-
grid connection
fails)
Inverter does
not detect the
connection of grid
1. Check (use multi-meter) if AC side has voltage .
Make sure grid power is available.
2. Make sure AC cables are connected tightly and
well.
3. If all is well, please try to turn o󽗈 AC breaker
and turn on again in 5 mins.
VAC Failure Grid voltage is not
within permissible
range
Inverter detects
that AC voltage is
beyond the normal
range required by
the safety country
1. Make sure safety country of the inverter is set
right.
2. Check (use multi-meter) if the AC voltage
(Between L & N) is within a normal range (also on
AC breaker side)
a. If the AC voltage is high, then make sure the
AC cable complies with that required on user
manual and the AC cable is not too long.
b. If the voltage is low, make sure the AC cable is
connected well and the jacket of the AC cable is
not compressed into the AC terminal.
3. Make sure the grid voltage of your area is stable
and within normal range.
FAC Failure Grid frequency
is not within
permissible range
Inverter detects
that the grid
frequency is
beyond the normal
range required by
the safety country
1. Make sure the safety country of the inverter is
set right.
2. If safety country is right, then please check on
the inverter display if AC frequency (Fac) is within
a normal range.
3. If FAC failure only appears a few times and is
resolved soon, it should be caused by occasional
grid frequency unstability.
BAT Over
Voltage
BAT voltage is too
high
The battery voltage
is higher than the
max BAT input
voltage of the
inverter.
Check battery voltage is lower than Max Battery
Input Voltage of the inverter. If voltage of Battery
is high, please reduce battery module.
Over
Temperature
Temperature
inside of the
inverter is too
high
The inverter's
working
environment
leads to a high
temperature
condition
1. Try to decrease surrounding temperature.
2. Make sure the installation complies with the
instruction on inverter user manual.
3. Try to close the inverter for 15 mins, then start
up again.

Goodwe ETC Series Specifications

General

Brand	Goodwe
Model	ETC Series
Category	Inverter
Language	English