GXE502X User Manual 11/2/2009
48
- Backup & Restore Configuration
GXE502X Configuration files may be downloaded to or uploaded from the computer in the Backup &
Restore Configuration sub menu. It is good practice to keep a backup copy of your GXE’s
configuration file at all times.
The System Level Backup & Restore page allows users to Backup/Restore the entire system or
specific portions such as: voicemail, system tones, announcements & voice menus.
Configuration Backup: Select the Configuration Backup radio button, and click the Submit button.
You will be prompted to download the configuration file to your computer. The Configuration
Backup will only save the information related to the data in GXE if you want to save the system
tones, announcements, voice menus and call queues then you should perform a system level
backup.
System Level Backup: Select the System Level Backup radio button, then check the boxes next to
the desired configuration components and click “Submit” to backup system level configuration
data, System tone, Announcement, Voice Menu and/or Call queues. Users can also choose to
backup voicemail and greetings for a specific extension by selecting an extension from the
available list. You can select multiple extensions from the available list and put them in the
selected list.
Important: - The “Data” checkbox is always checked. A backup cannot be
performed without having it selected.
- The system restoration can be done only by using a backup file from
the same GXE502X series (e.g. GXE5024 to GXE5024).
- Do NOT reboot the GXE502X when it is in the process of
downloading the Backup file.
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