call screen and initiate the outgoing calls. However, when enabling Account Mode under web GUI →
Settings → Programmable Keys Settings → Call Screen Settings, a softkey “New Call” will be displayed
to get another line for initiating calls on the same account with the same line key button, so lines will be
grouped by account. Users can switch between lines by pressing on “Swap” softkey or navigate between
lines using the up/down arrow keys.
Establishing Calls
There are several ways to make a call.
• On hook dialing: Enter the number when the phone is on hook and then send out.
➢ When the phone is in idle, or
o Press Speaker button,
o Press Headset button with headset plugged in,
o Select an available LINE key, enter the number to be dialed out.
➢ The call will be dialed out.
• Off hook and dial: Off hook the phone, enter the number and send out.
➢ Take handset off hook, or
o Press Speaker button,
o Press Headset button with headset plugged in,
o Press an available LINE key to activate speaker.
➢ You shall hear dial tone after off hook.
➢ Enter the number.
➢ Press SEND key or # to dial out.
• Predictive dialing: While dialing, the phone will predict and list candidates of the target number based
on the entered digits. If the target number exists in the phonebook/call log, the phone will display a list
of matched numbers and the user could select the number using the Up/Down key and dial out.
• Redial: Redial the last dialed number.
➢ Take handset off hook, or
o Press Speaker button,
o Press Headset button with headset plugged in,
o Press an available LINE key to activate speaker,
➢ press SEND key, or the REDIAL softkey.
• Automatic Redial: phone will automatically redial the last dialed number when called number is busy.
➢ Go to phone's Web GUI→Settings→ Call Features:
➢ Set “Enable Automatic Redial” to “yes”
➢ When called number is busy, the caller is prompted to “auto redial” or “cancel” on LCD.
• Via Call History: Dial the number logged in phone's call history.
➢ Press MENU button to bring up the main menu.
➢ Enter Call History, then select Local Call Log or Broadsoft Call log.
➢ Select the entry you would like to call using the navigation arrow keys.
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