Name: Grandstream Networks UCM6202
Brand: Grandstream Networks
Rating: 5 (1 reviews)
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P a g e  | 7 
UCM6200 Series User Manual 
Configure Call Queue ........................................................................................................................ 221 
Call Center Settings and enhancements ........................................................................................... 225 
Queue Statistics ................................................................................................................................ 227 
Switchboard ....................................................................................................................................... 228 
PICKUP GROUPS .................................................................................. 230 
Configure Pickup Groups .................................................................................................................. 230 
Configure Pickup Feature Code ........................................................................................................ 230 
MUSIC ON HOLD ................................................................................... 232 
FAX SERVER ......................................................................................... 235 
Configure Fax/T.38 ............................................................................................................................ 235 
Receiving Fax .................................................................................................................................... 237 
Sample Configuration to Receive Fax from PSTN Line ............................................................. 237 
Sample Configuration for Fax-To-Email ..................................................................................... 239 
FAX Sending ...................................................................................................................................... 241 
BUSY CAMP-ON .................................................................................... 242 
PRESENCE ............................................................................................ 243 
FOLLOW ME .......................................................................................... 245 
SPEED DIAL .......................................................................................... 247 
DISA ....................................................................................................... 248 
CALLBACK ............................................................................................ 250 
BLF AND EVENT LIST ........................................................................... 251 
BLF .................................................................................................................................................... 251 
Event List ........................................................................................................................................... 251 
DIAL BY NAME ...................................................................................... 254 
Dial by Name Configuration............................................................................................................... 254 
ACTIVE CALLS AND MONITOR ........................................................... 257 
Active Calls Status ............................................................................................................................. 257 
Hang Up Active Calls ......................................................................................................................... 258 
Call Monitor ....................................................................................................................................... 258 