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Grandstream Networks UCM6208 - User Manual

Grandstream Networks UCM6208
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Grandstream Networks, Inc.
UCM6200 Series IP PBX
User Manual

Table of Contents

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Grandstream Networks UCM6208 Specifications

General IconGeneral
BrandGrandstream Networks
ModelUCM6208
CategoryPBX
LanguageEnglish

Summary

Installation Guide

Equipment Packaging

Details the contents included in the UCM6200 package for setup.

Connecting the UCM6200 Series

Provides instructions for connecting UCM6202, UCM6204, and UCM6208 devices.

Safety Compliance and Warranty

Outlines safety standards compliance and warranty information for the UCM6200.

Getting Started with UCM6200

Using the LCD Menu

Explains navigation and interaction with the device's LCD menu for basic operations.

Understanding LED Indicators

Describes the meaning of different LED indicators for status display.

Accessing the Web GUI

Guides users on how to connect and access the device's web-based management interface.

Making Your First Call

Provides steps to set up an extension and make the initial outbound call.

System Settings Configuration

Network Settings Configuration

Covers configuration of LAN, WAN, 802.1X, and Port Forwarding.

Security Settings

Details firewall configurations like Static Defense and Dynamic Defense.

Time and Email Settings

Explains configuration for system time synchronization and email notifications.

Provisioning End Point Devices

Zero Config Auto Provisioning

Explains the Zero Config feature for automatic device provisioning.

Global Policy Configuration

Defines system-wide settings applicable to all Grandstream SIP devices.

Model and Device Configuration

Covers model-specific templates and device-specific settings for provisioning.

Managing Extensions

Creating New Extensions

Guides on creating SIP, IAX, and FXS extensions.

Batch Adding Extensions

Details on how to add multiple extensions simultaneously using batch import.

Searching and Editing Extensions

Explains how to find and modify existing extension configurations.

Analog and VoIP Trunks

Analog Trunk Configuration

Covers settings for analog trunks, including SLA mode and tone detection.

VoIP Trunk Configuration

Details the setup for SIP and IAX trunks.

Call Routing and Features

Configuring Outbound Routes

Defines rules for directing outgoing calls through different trunks.

Conference Bridge Management

Covers creating, managing, and using conference bridges.

Interactive Voice Response (IVR)

Guides on setting up IVR menus and call flows.

Voicemail System Configuration

Details the setup and management of voicemail features.

Call Queue Management

Covers configuration of call queues and agent settings.

Advanced Call Handling

Fax Server Functionality

Explains fax settings, receiving fax, and sending fax via web GUI.

Presence and Follow Me

Covers user presence status and call forwarding to multiple destinations.

Monitoring Active Calls

Details on viewing active calls and using call monitor features.

PBX and System Settings

Call Features and PBX Options

Covers general call features and internal PBX configurations.

IAX and SIP Settings

Details configuration for IAX and SIP protocols.

Interface Settings

Covers configuration of analog hardware interfaces.

Integrations and Services

CRM Integration

Explains integration with SugarCRM and Salesforce CRM.

PMS Integration

Covers Hotel Property Management System integration.

Wakeup Service and Announcements

Details setup for wakeup calls and announcements center.

Status Monitoring and Reporting

PBX Status Overview

Provides real-time status of trunks, extensions, and queues.

CDR and Recording Files

Covers Call Detail Records and management of audio recording files.

System Events and Alerts

Details monitoring of system events and alert notifications.

User Portal Access

Logging into the User Portal

Instructions for accessing the user portal with extension credentials.

Managing User Information

Covers personal data and extension feature configuration for users.

System Maintenance

User Management and Security

Covers creating user accounts, managing privileges, and changing passwords.

Firmware Upgrade Procedures

Details on upgrading firmware via network or local upload.

Backup, Restore, and Data Sync

Covers backing up configurations, restoring, and synchronizing data.

System Cleanup and Troubleshooting

Includes cleaning files, network troubleshooting, and syslog.

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