05-7150-00.fm 47
Maintenance and servicing
5.8 Service information
In case problems occur with the machine, a four-digit service code is output in
the display panel in addition to the service indicator (tool key).
Eliminate the cause or note down the service code and inform your authorised
Hako service partner.
If the cause has been eliminated, the fault must be acknowledged via the
OFF/ON button.
Service
code
Fault Cause Remedy
1251/
1261
Cleaning tools
stop
Foreign particles block the
cleaning tools
Inspect the cleaning
tools for foreign parti-
cles and remove them
if necessary
Foreign particles or an
excessively rough floor
activate overload protec-
tion of the electronics
Turn the machine off,
wait 5 minutes if neces-
sary and then restart it.
Avoid an excessively
rough floor.
Noise devel-
opment at the
cleaning tool
Cleaning tool is not posi-
tioned correctly in the
holder
Insert the cleaning tool
correctly, contact the
customer service if nec-
essary
1463 Suction tur-
bine stops
• Foreign particles in the
suction turbine
• Suction turbine is
damaged
Contact the customer
service
1591 No water
supply
Water valve defective (no
audible click)
Contact the customer
service
Solution tank not inserted
correctly
Check whether the
solution tank is posi-
tioned correctly
Fresh water filter clogged Clean the fresh water
filter, see section 5.4.3
316E Power level is
faulty
Contacts on the battery
bent
Contact the customer
service
Battery is not charged Charge the battery
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