© HAMM AG 2009 55
MAINTENANCE
3.1.2 Notes on spare parts ordering
Notes on spare parts ordering
The components of a HAMM roller are deliber-
ately selected by our engineers. If you use
original HAMM spare parts exclusively, you can
be sure that your roller will bring ultimate per-
formance and best use.
Please contact an agency in your area; only
here can you find original HAMM spare parts
which guarantee quality.
If you wish, our customer service network can
put installers at your disposition who are famil-
iar with the machine and the latest enhance-
ments.
Ordering data
• Name and address of company
• Machine type and VIN
• Image No. and designation of the image or
text page of the spare parts list
• Part No., designation and required quanti-
ty
• Shipment address, i. e. station post office
of destination, if the spare parts are not to
be delivered to your company site but in-
stead to a construction site
• Specification on dispatch type, i.e. railway
express etc.
Customer service
A world-wide, small-meshed network of author-
ised dealers and service stations ensures a
fast, flawless and high-quality HAMM customer
service.
If you use this service you can benefit from im-
portant advantages:
• Proper repair
• Trained mechanics
•Fast repair
• Short downtime of your machine
• Guarantee an work performed
• Guarantee on installed original HAMM
spare parts
in other words: low cost, best service in return.
In order to have your HAMM roller always
optimally operative, we recommend that
you keep the necessary maintenance
parts listed in 3.2.2 always in stock.