Troubleshooting
The chipper won’t start
• The engine oil level might be too low
The chipper is fitted with oil alert and will not start if the oil level is too low
Check the oil level and top up if required
• The chipper is placed on a slope
The chipper is fitted with oil alert and will not start if the oil is not level
Move the chipper to level ground
• The emergency stop is engaged
Ensure both emergency stops are disengaged by twisting the red buttons clockwise before starting the
chipper
Belt drive engagement will not work
• The housing might be blocked
Turn engine off, ensure rotor has completely stopped, remove debris, restart engine, then attempt to
re-engage the belt drive
Drive belts squealing/smoking
• Drive belts are loose/damaged
Turn the engine off, ensure rotor has completely stopped. Follow the belt tensioning procedure
Discharge slows down
• The chipper is clogged up
Turn the engine off, ensure rotor has completely stopped, remove debris, then close and lock the outlet
chute
Outlet chute is blocked
Outlet is pasted with wet/leafy material
Feed hard, dry material in with softer material
Turn the engine off and ensure rotor has completely stopped. Open the outlet chute and clear blockage
The material is ejected in long strips
• The knives and/or anvil might be blunt
Turn the engine off and ensure rotor has completely stopped. Inspect and sharpen or replace knives
and/or anvil as required. Ensure correct clearances between knives and anvil
The chipper starts making unusual noise, the cutting rotor strikes a foreign object, or the chipper starts to vibrate
Turn the engine off, ensure rotor has completely stopped, then inspect for damage
Replace or repair any damaged parts
Check for and tighten any loose parts
Do NOT attempt to repair the chipper unless you are competent to do so
The chipper stalls when material is being fed
Auto-feed control is not working
Check the Autotrip setting is not set to “OFF”
If auto-feed system is not working, contact Hansa
The feed roller is not turning
Engine is not running at full throttle
Increase the engine throttle to max RPM
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