HID DTC4000 - Page 4

DTC1000/1000M/4000/4500 Ethernet User Guide – Installation Guide L001411
(Rev.1.1)
4
Upgrading the Printer Firmware using the Workbench Printer Utility ______________ 45
Requirements ________________________________________________________________ 45
Upgrade the Printer Firmware ____________________________________________________ 45
Ethernet Printer Troubleshooting Procedures __________________________________ 47
Verifying the Printer Connection ____________________________________________________ 48
Verifying the Printer IP address _____________________________________________________ 48
Verifying that your PC can access the Printer using the ping command ______________________ 49
Printing a test page ____________________________________________________________ 50
Reviewing Frequently-asked Questions ________________________________________ 51
Glossary of Terms _________________________________________________________ 58