SSD7000 NVMe RAID AIC BootRAID Installation Guide
HighPoint Technologies, Inc
8.2. Fail to install the Ubuntu 22.04.4 Server
1. Description of the Problem
When executing command sh /tmp/hptdd/preinst.sh to load the NVMe AIC binary driver reports
error Error!This step failed!
2. Cause of the Problem
The currently installed kernel version does not match the kernel version supported by the NVMe
AIC binary driver, causing the installation to fail to load the NVMe AIC binary driver.
3. Solution
a. Boot the system using a bootable USB flash drive.
b. Select the Ubuntu Server with the HWE kernel.
c. Press the e key to edit the boot command line option.
d. Follow the installation steps for subsequent operations.
To Next Page
Loading...
