SSD7000 NVMe RAID AIC BootRAID Installation Guide
HighPoint Technologies, Inc
8.3. No supported controller detected
4. Description of the Problem
Run the command “ArrayCreate.efi” in the UEFI command line.
5. Cause of the Problem
The OPROM is not configured correctly, which prevents the UEFI driver from loading correctly.
6. Solution
e. Check whether the Storage option ROM is Enabled in the system EFI setting.
f. Check whether NVMe is connected to the NVMe RAID AIC.
g. Replace the motherboard slot and re-enter the command.
If none of the above methods work, please provide a UEFI log. You can submit a support ticket
using our Online Support Portal and include a problem description in as much detail as possible.
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