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HIKVISION DS-96128NI-I16 User Manual

HIKVISION DS-96128NI-I16
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Network Video Recorder User Manual
227
Live view stuck when video output remotely via the Internet Explorer or platform software.
Possible Reasons:
a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b)Poor network between NVR and PC, and there exists packet loss during the transmission.
c) The performances of hardware are not good enough, including CPU, memory, etc..
Steps:
1. Verify the network between NVR and IP camera is connected.
1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232
cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 l 1472 f (the IP address
may change according to the real condition), and check if there exists packet loss.
Simultaneously press Ctrl and C to exit the ping command.
2. Verify the network between NVR and PC is connected.
1) Open the cmd window in the Start menu, or you can press “windows+R” shortcut key to open it.
2) Use the ping command to send large packet to the NVR, execute the command of “ping
192.168.0.0 l 1472 –f” (the IP address may change according to the real condition), and check if
there exists packet loss.
Simultaneously press Ctrl and C to exit the ping command.
3. Verify the hardware of the PC is good enough.
Simultaneously press Ctrl, Alt and Delete to enter the windows task management interface, as shown in
the following figure.
Windows task management interface
Select the “Performance” tab; check the status of the CPU and Memory.
If the resource is not enough, please end some unnecessary processes.
4. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.

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HIKVISION DS-96128NI-I16 Specifications

General IconGeneral
Audio system2-way
Input bandwidth576 Mbit/s
Output bandwidth512 Mbit/s
Maximum frame rate30 fps
Maximum resolution4096 x 2160 pixels
Alarm input channels16
Video input channels128 channels
Alarm output channels8
Supported resolutions4096 x 2160, 3840 x 2160, 2560 x 1440, 1920 x 1080, 1600 x 1200, 1280 x 1024, 1280 x 720, 1024 x 768
Video formats supportedH.264, H.264+, H.265, H.265+, MPEG4
RAID levels0, 1, 5, 6, 10
HDD capacity- GB
RAID supportYes
HDD interfaceSATA
Maximum storage capacity160 TB
Number of HDDs installed0
eSATA ports quantity1
USB 2.0 ports quantity2
Ethernet LAN data rates10, 100, 1000 Mbit/s
Ethernet LAN (RJ-45) ports4
Supported network protocolsIPv6, HTTPS, UPnP, SNMP, NTP, SADP, SMTP, NFS, iSCSI, PPPoE, DDNS
Wi-FiNo
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (typical)140 W
Operating temperature (T-T)0 - 50 °C
Operating relative humidity (H-H)10 - 90 %
Product colorBlack
Display typeLCD
Display diagonal7 \
Weight and Dimensions IconWeight and Dimensions
Depth494 mm
Width442 mm
Height146 mm
Weight16000 g

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