HIKVISION DS-9664NI-M8 User Manual

Network Video Recorder User Manual
179
Solution
When adding camera, click Custom Add to add camera.
17.2.9 Why is the video recorder notifying IP conflict?
Reason
The video recorder uses the same IP address as other devices.
Solution
Change the IP address of video recorder. Ensure it is not the same as other devices.
17.2.10 Why is image getting stuck when playing back by single or multi-
channel cameras?
Reason
HDD read/write exception.
Solution
Export the video, and play it with other devices. If it plays normally on other device, change your
HDD, and try again.
17.2.11 Why does my video recorder make a beeping sound after
booting?
Reason
1. The front panel is not fastened (for the device which its front panel is removable).
2. HDD error, or do not have HDD.
Solution
1. If it makes continuous beeps, and your device's front panel is removable, ensure the front
panel is fastened.
2. If it makes non-continuous beeps (3 long, 2 short), take HDD error as an example, check if the
device has installed HDD. If not, you can go to System → Event → Normal Event → Exception,
and uncheck Event Hint Configuration to disable HDD error event hint.
Check if the HDD is initialized. If not, go to Storage > Storage Device to initialize the HDD.
Check if the HDD is broken. You can change it, and try again.
17.2.12 Why is there no recorded video after the motion detection is

HIKVISION DS-9664NI-M8 Specifications

General

Video codecs	H.265+/H.265/H.264+/H.264
Input bandwidth	400 Mbit/s
Maximum resolution	7680 x 4320 pixels
Alarm input channels	16
Video input channels	64 channels
Alarm output channels	9
Supported resolutions	8K (7680 × 4320)/30Hz, 4K (3840 × 2160)/60Hz, 4K (3840 × 2160)/30Hz, 2K (2560 × 1440)/60Hz, 1920 × 1080/60Hz, 1600 × 1200/60Hz, 1280 × 1024/60Hz, 1280 × 720/60Hz, 1024 × 768/60Hz 4K (3840 × 2160)/60Hz, 4K (3840 × 2160)/30Hz, 2K (2560 × 1440)/60Hz, 1920 × 1080/60Hz, 1600 × 1200/60Hz, 1280 × 1024/60Hz, 1280 × 720/60Hz, 1024 × 768/60Hz 1920 × 1080/60Hz, 1280 × 1024/60Hz, 1280 × 720/60Hz, 1024 × 768/60Hz 1920 × 1080/60Hz, 1280 × 1024/60Hz, 1280 × 720/60Hz, 1024 × 768/60Hz
Number of simultaneously playbacked channels	16 channels
Certification	CE, FCC Part 15 Subpart B, ANSI C63.4-2014 EN 55032:2015, EN 61000-3-2, EN 61000-3-3, EN 50130-4
Product color	Black
Rack capacity	2U
Rack mounting	Yes
Brand compatibility	Hikvision Digital Technology
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (typical)	50 W
Operating temperature (T-T)	-10 - 55 °C
Operating relative humidity (H-H)	10 - 90 %
Wi-Fi	-
RAID levels	0, 1, 5, 6, 10
HDD capacity	- GB
HDD interface	SATA, eSATA
Maximum storage capacity	14 TB
eSATA ports quantity	1
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN (RJ-45) ports	2
Supported network protocols	TCP/IP, DHCP, IPv4, IPv6, DNS, DDNS, NTP, RTSP, SADP, SMTP, SNMP, NFS, iSCSI, ISUP, UPnP™, HTTP, HTTPS
Internal SATA ports quantity	8

Weight and Dimensions

Depth	465 mm
Width	445 mm
Height	93 mm
Weight	10000 g