Hitachi G200 Service Manual (English)

Other manuals for Hitachi G200

Service Guide418 pages

Technical Reference55 pages

Quick Start4 pages

User Guide252 pages

Reference Guide132 pages

Questions and Answers:

J
Jamie JacobsonAug 1, 2025
What to do if the Device Manager - Storage Navigator computer hangs or TrueCopy operations do not function properly with Hitachi Storage?
- C
  Caitlin BellAug 2, 2025
  If the Device Manager - Storage Navigator computer hangs or TrueCopy operations aren't functioning correctly, try the following: * Ensure the issue isn't with the PC, Ethernet hardware, or software. Restart the PC; this won't impact storage system operations. * Verify that all TrueCopy requirements and restrictions are being met, such as ensuring the same LU type. * Confirm that the primary and secondary systems, along with data paths, are powered on and fully operational, including NVS and cache. * Double-check all input values and parameters to ensure the information entered about the Device Manager - Storage Navigator computer is correct. This includes the secondary system S/N and ID, path parameters, and P-VOL and S-VOL IDs.
K
Kaitlyn BerryAug 11, 2025
What to do if the paircreate or pairresync operation resulted in a timeout error with Hitachi G200 Storage?
- W
  walkerjenniferAug 11, 2025
  If a paircreate or pairresync operation results in a timeout error, consider these possibilities: 1. **Hardware Failure:** If a SIM is generated, it indicates a hardware failure. Contact service personnel, and retry TrueCopy operations after the problem is resolved. 2. **Heavy Workload:** If no SIM was generated, wait 5 to 6 minutes, then check the pair's status. If the status changed correctly, the operation completed after the timeout message. If the pair status didn't change as expected, heavy workload might be the cause. Retry the operation when the system load is lighter. 3. **Communication Error:** A communication error may have occurred between the Device Manager - Storage Navigator computer and SVP.
R
Regina JacksonAug 21, 2025
Why is monitoring data not updated even when the Monitoring Switch option is set to Enable in Hitachi G200?
- C
  cooperchrisAug 21, 2025
  If monitoring data isn't updating even with the Monitoring Switch enabled, it might be because the time setting of SVP was changed. Disable the Monitoring Switch, and then enable it again.