HITRON CVE-30360 USER’S GUIDE
TROUBLESHOOTING
version your CVE-30360’s settings, you can now upload them to the CVE-
30360; see The Backup Screen on page 44.
6 If the problem persists, contact your vendor.
Problem: I Cannot Access the Internet and the DS and US LEDs
Keep Blinking
Your service provider may have disabled your Internet access; check the Cable >
System Info screen’s Network Access field (see The System Info Screen on page
30).
Problem: I Cannot Connect My Wireless Device
1 Ensure that your wireless client device is functioning properly, and is configured
correctly. See the wireless client’s documentation if unsure.
2 Ensure that the wireless client is within the CVE-30360’s radio coverage area.
Bear in mind that physical obstructions (walls, floors, trees, etc.) and electrical
interference (other radio transmitters, microwave ovens, etc) reduce your CVE-
30360’s signal quality and coverage area.
3 Ensure that the CVE-30360 and the wireless client are set to use the same
wireless mode and SSID (see The Basic Screen on page 76) and security
settings (see The Security Screen on page 78).
4 Re-enter any security credentials (WEP keys, WPA(2)-PSK password, or WPS
PIN).
5 If you are using WPS’s PBC (push-button configuration) feature, ensure that you
are pressing the button on the CVE-30360 and the button on the wireless client
within two minutes of one another.