Granit XP User Guide 277
• Charge mode is turned on. (See "Beeper and LED Sequences and Meaning" on
page 45)
• The battery is not bad or deeply discharged. In some cases, the scanner’s battery
may trickle charge to bring it into an acceptable level and then transition to a
normal charge cycle.
Troubleshoot a Cordless Scanner
Note: Make sure that your scanner’s battery is charged.
Visit the Services and Support section of our website (www.honeywellaidc.com) to
check for the latest software for both the scanner and the base or Access Point.
Is the scanner having trouble reading your symbols?
If the scanner isn’t reading symbols well, check that the symbols:
• Aren’t smeared, rough, scratched, or exhibiting voids.
• Aren’t coated with frost or water droplets on the surface.
• Are enabled in the base or Access Point to which the scanner connects.
Is the barcode displayed but not entered into the application?
The barcode is displayed on the host device correctly, but you still have to press a
key to enter it (the Enter/Return key or the Tab key, for example).
• You need to program a suffix. Programming a suffix enables the scanner to
output the barcode data plus the key you need (such as “CR”) to enter the data
into your application. Refer to Prefix/Suffix Overview on page 115 for further
information.
The scanner won’t read your barcode at all.
• Scan the sample barcodes in the back of this manual. If the scanner reads the
sample barcodes, check that your barcode is readable.
• Verify that your barcode symbology is enabled (see Chapter 7).
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