Malfunctions 
 
HON 380 gas pressure regulator with HON 673/674 controller    37 
 
7  Malfunctions 
 
Topic  Page 
Malfunctions  37 
 
 
7.1  Malfunctions 
 
Risk of serious injury posed by pressurized components moving in an uncon-
trolled manner when handled improperly.   
If not handled properly or in the event of a defect, gas can escape from pressur-
ized components under high pressure and cause serious injuries and even death. 
Before you start working on these components: 
  Close all connections leading to the gas-carrying line. 
  Establish a depressurized status. Residual amounts of energy must be depres-
surized as well. 
 
The following table contains a description of malfunctions and abnormalities that 
may occur during the operation and lists procedures to correct them: 
Malfunction  Possible causes  Correction 
Regulator unit does 
not open 
Regulator unit malfunction 
Performing maintenance on 
regulator unit (see page 47) 
The regulator unit will 
not close 
Faulty regulator unit  Performing maintenance on 
regulator unit (see page 47) 
The regulator unit is 
opening/closing too 
slowly 
The regulator’s control speed is 
not correct 
Regulating the regulator’s con-
trol speed, Adjusting the throt-
tle valve on the measuring line 
of the regulator unit (see page 
36) 
Diaphragm of the regulator 
unit is defective 
Perform maintenance on regu-
lator unit (see page 47), possi-
bly replace regulator unit 
The pressure that 
needs to be regulated 
is not being regulated 
The regulator unit’s pilot spring 
is not compatible with the de-
sired control range 
Remove the pilot spring and 
check the color code against 
the control ranges listed in the 
spare parts list 
Pilot spring of the regulator 
unit is defective 
Remove the pilot spring and 
check it for damage 
The sealing pressure is 
too high 
The control diaphragm is too 
hard 
Check the regulator unit’s con-
trol diaphragm 
The edge of the nozzle is dam-
aged 
Check the edge of the nozzle 
for damage. 
Leaks on the outside 
The screws and/or fittings were 
not tightened correctly 
Check the tightening torques 
The gaskets are faulty  Check the gaskets for damage 
Leaks on the inside 
Diaphragm of the regulator 
unit defective 
Check the regulator unit’s dia-
phragm for damage 
Valve plate is defective  Check valve plate for damage 
abnormalities