Trouble Corrective Actions
No Events Are
Received
01. Verify the RING and TIP connections.
l
Ensure that the RING and TIP terminals are connected to a
TELCO ring and tip, and not to the R-1/T-1 terminals.
l
Ensure that there is no connection trouble.
02. Then, check for communication failure error messages at the
panel and fix the error, if any.
03. Disable the Wait for Dial Tone options in the panel.
Cellular Connectivity
Issues
01. Go to the Device Registration screen in the CLSS App.
02. Ensure that the signal strength shown on it is at least one to
two bars.
03. Reposition the antenna for higher signal strength.
Honeywell Connected Life Safety Services | Honeywell Connected Life Safety Services
Installation and Operation Manual | REV. B
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Wednesday, February 28, 2024