PC42E-T Desktop Printer User Guide 29
TROUBLESHOOT AND MAINTAIN
THE PRINTER
Locate the Printer Configuration and Serial Numbers
You can also find the printer configuration and serial numbers on the product label
located on the bottom of the printer.
Printer Problems and Possible Solutions
Use this section to find possible solutions to printer problems.
Problem Possible Solution
The status LED if off, but the
power is on.
Make sure the connectors on the power supply are securely
plugged into the printer and an AC outlet.
The status LED is green, but
the printer is not feeding media.
Make sure the correct type of interface cable is securely
plugged into both the printer and computer.
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