SEC-H-600 SECURITY CONTROLLER
35 95-7759—07
RETURNING A DEFECTIVE UNIT
NOTE: If the defective unit is under warranty, please follow return instructions provided in this section.
If the unit is out of warranty, please discard it.
Do not return an out-of-warranty SEC-H-600 to Tridium.
There is no “return for repair-and-return” service available for any of the WEBs-AX Security products.
For proper credit on an in-warranty unit, ship the defective unit to Tridium within 30 days.
Prior to returning the unit, contact one of the following Tridium offices to obtain a return authorization (RA) number and other
instructions. Please provide:
• Product model
• Serial number
• Nature of the defect
United States
Phone: 804-254-7086, ext. 11
Return to:
Tridium, Inc.
2256 Dabney Road, Suite C
Richmond, VA 23230
Attn: Return Department RA# ____________
Asia/Pacific
Phone: +65 6887 5154 Fax: +65 6887 5342
Mobile: +65 9665 6024
Address:
Tridium Asia Pacific Pte Ltd Email for technical support:
101 Cecil Street, hclim@Tridium.com
#10-11, Tong Eng Building,
Singapore 069533
Attn: Mr Lim Hoon Chiat, Engineering Manager RA# ____________
Sales: (Australia): Phone: +61 7 5539 1211 Fax: +61 7 5597 2334
(Japan): Phone: +81 044 829 1750
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