HP 250 - Processing Errors; Hardware Failures; Software Errors

In Case of Difficulty
There are three basic steps you can perform:
1. Ensure that the workstation is plugged in, powered on, and
cabled properly.
2. Use the TEST key to determine if your workstation is
functioning. The TEST key is described in Chapter 3. If an
error message appears as a result, record the error message.
3. Have your principal operator run the CONFIG utility program to
determine if the operating system is configured to use the
remote workstation.
Processing Errors
As described before, processing errors are caused as a result of
hardware failures, software errors, or operator errors.
Hardware Failures
Hardware errors can also occur during processing.
by error messages as listed in Appendix E.
They are noted
If you get a hardware error, note all conditions preceding the
error: try to recall the key sequence you pressed, any error
message, and also all environmental conditions.
Software Errors
Software or programming errors are caused by an error in a
program being run on your HP 250 system. Given the identical set
of operating conditions, a software error will occur repeatedly.
It occurs when the program is loaded and run.
If a software error occurs, note all conditions preceding the
error: record the key sequence you pressed, any error message
(and line number if indicated), the number of the form or report
presently being used, incorrect program output. If the keyboard
is unresponsive due to the error, press the HALT key to stop the
program. If that is not effective, press SHIFT HALT. If the
keyboard continues to be unresponsive, press CNTL HALT.
10-4
In Case of Difficulty
There are three basic steps you can perform:
1. Ensure that the workstation is plugged in, powered on, and
cabled properly.
2. Use the TEST key to determine if your workstation is
functioning. The TEST key is described in Chapter 3. If an
error message appears as a result, record the error message.
3. Have your principal operator run the CONFIG utility program to
determine if the operating system is configured to use the
remote workstation.
Processing Errors
As described before, processing errors are caused as a result of
hardware failures, software errors, or operator errors.
Hardware Failures
Hardware errors can also occur during processing.
by error messages as listed in Appendix E.
They are noted
If you get a hardware error, note all conditions preceding the
error: try to recall the key sequence you pressed, any error
message, and also all environmental conditions.
Software Errors
Software or programming errors are caused by an error in a
program being run on your HP 250 system. Given the identical set
of operating conditions, a software error will occur repeatedly.
It occurs when the program is loaded and run.
If a software error occurs, note all conditions preceding the
error: record the key sequence you pressed, any error message
(and line number if indicated), the number of the form or report
presently being used, incorrect program output. If the keyboard
is unresponsive due to the error, press the HALT key to stop the
program. If that is not effective, press SHIFT HALT. If the
keyboard continues to be unresponsive, press CNTL HALT.
10-4