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HP Compaq 6000 Pro

HP Compaq 6000 Pro
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Table A-1 Numeric Codes and Text Messages (continued)
Control panel message Description Recommended action
2219-USB Key Provisioning file has invalid
header identifier
Provisioning file contained on the USB key
has been corrupted or is not a valid version
for the current ME firmware.
1. Recreate the provisioning file using third
party management console software.
2. If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
Otherwise, update the ME firmware
version.
3. If the error still persists, replace the
system board.
2220-USB Key Provisioning file has
mismatch version
Provisioning file contained on the USB key is
not a valid version for the current ME
firmware.
1. Reboot the computer.
2. If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
Otherwise, update the ME firmware
version.
3. If the error still persists, replace the
system board.
2230-General error during MEBx execution Error occurred during MEBx execution which
fails into the “General” grouping. Status
information displayed along with the error
provides further clarity into the failure. MEBx
handles transference of information between
the system BIOS and ME firmware.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3.
If the error still persists, replace the
system board.
2231-ME error during MEBx execution Error occurred during MEBx execution which
fails into “ME” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
2232-AMT error during MEBx execution Error occurred during MEBx execution which
fails into “AMT” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3.
If the error still persists, replace the
system board.
2233-HECI error during MEBx execution Error occurred during MEBx execution which
fails into “MEI or HECI” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3.
If the error still persists, replace the
system board.
Invalid Electronic Serial Number Electronic serial number is missing. Enter the correct serial number in Computer
Setup.
104 Appendix A POST Error Messages

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