European Support Resources (continued)
Resource Support provided and notes Phone/fax/ftp number Hours of operation
CompuServe
(HP FORUM)
Interactive dialog with
worldwide HP customer
community for exchange of
information.
Must be a subscriber.
CompuServe connect charges
apply to caller.
UK:
(01272) 760680
and ask for Agent #51.
Outside the UK:
(+1) 614 529-1349
24 hours.
7 days.
Real-time access over
modem.
Internet Information on products and
plotter drivers for anyone with
ftp access to the Internet, or
who has Worldwide Web
access through a hyper-media
viewer such as Mosaic.
ftp to:
192.6.71.2, or
ftp-boi.external.hp.com
Name: anonymous
Password: your e-mail
address
24 hours.
7 days.
Real-time access over
modem.
World-Wide Web:
http://www-dmo.external.
hp.com/peripherals/main.
html
HP Support
Assistant
(CD-ROM)
A quarterly CD-ROM
subscription service from HP.
This online system provides
technical information, product
information and software
drivers.
This product is designed to run
in a Microsoft Windows
environment.
UK:
(0800) 960274
Outside the UK:
(+31) 55 384 2799
09:00 – 18:00
Weekdays
HP Fulfilment
Service
Latest drivers. UK:
Tel: (01429) 865511
Fax: (01429) 866000
Outside the UK:
Tel: (+44) 1429 865511
Fax: (+44) 1429 866000
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